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Job description
Act as a primary point of contact for IT service delivery inquiries and issues, responding to and resolving IT support requests from employees via ticketing system, phone, email or in-person. Collaborate with regional and global IT teams to support IT-related activities and ensure IT alignment with business needs.
Diagnose and troubleshoot hardware and software issues, install, configure, and maintain computer systems and applications, maintain accurate records of support requests and solutions, and provide guidance and training to users on IT systems and applications.
We are looking for a skilled IT professional with extensive knowledge of PC hardware installation, repair, testing and troubleshooting, and Microsoft software, including Windows operating systems and Microsoft Office Suite. The ideal candidate will have excellent communication and problem-solving skills, and proficiency in English.
Company
Manufacturing • Agriculture
JBT Marel is a global leader providing comprehensive technology, equipment, and services to the food and beverage industry. Formed by the union of JBT and Marel, the company delivers integrated solutions across a wide range of sectors including animal protein, plant-based foods, fresh produce, and beverages. JBT Marel empowers businesses to optimize operations and achieve ambitious goals through innovation in processing, packaging, and automation. With a presence in over 30 countries, JBT Marel offers expertise in areas such as poultry, meat, fish, and pet food processing, alongside cutting-edge technologies like X-ray inspection, high-pressure processing, and automated guided vehicles. The company is dedicated to sustainability and collaborative partnerships, helping clients address industry challenges and shape the future of food processing.
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