Account Manager

Role Overview

This position supports sales by conducting data analysis, managing resources, and fostering client relationships. It plays a critical role in achieving JD Power automotive sales objectives through effective analytical and client support functions.

What You Will Do

Work with Account Executives to keep the Salesforce pipeline organized and current, collaborate with finance department, track and monitor monthly revenue deadlines, support Accounting and Finance, and collaborate with Account Executives and Product/Solution teams.

Why It Might Be a Fit

Account managers serve as advocates, troubleshooters, and strategic collaborators, playing a pivotal role in driving success and fostering growth for both clients and JD Power alike. The candidate will be exposed to all JD Power products and services over time and will maintain a working knowledge of each.

Requirements

• 2-5 years of customer service experience in the automotive industry
• Demonstrate experience in customer service and account management
• Analytical and problem-solving mind
• Strong communication and interpersonal skills
• Customer focused
• Effective time management
• Negotiating skills
• Bachelor’s Degree is preferred
• Experience using Excel, Microsoft Teams, Salesforce, PowerPoint

Benefits

• Starting salary range of USD$80,000 to $90,000 per year