Customer Service Representative

The Customer Service Representative provides customer service to new and existing customers via phone, email, or in person, with growth opportunities in Account Management & Sales.

Requirements

• Enters account order information into system
• Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects
• Takes order requests from customers over the phone or in person
• Answers customer inquiries
• Cross-sells or up-sells products
• Regularly determines product availability and modifies customer orders as needed
• Regularly handles products when processing will-call orders
• Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders

Benefits

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits
• Life insurance
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel