The Operations Training Manager plays a critical role in shaping the success of JK Moving Services' Household Goods and Commercial Operations, leading the design, delivery, and continuous improvement of training programs that support operational excellence across the organization.
Requirements
- 3-5+ years in training, operations, or workforce development (moving, logistics, or transportation strongly preferred)
- Demonstrated experience designing and delivering training programs at scale
- Strong working knowledge of OSHA/DOT/FMCSA regulations and compliance requirements
- Proven ability to manage and develop a small team
- Proficiency with data analysis and reporting (Excel, Power BI, Tableau, SQL)
- Excellent communication skills, comfortable presenting to executives and coaching production crews
- Experience conducting field audits and providing constructive, actionable feedback
- Project management capability with multiple concurrent initiatives
- Ability to work in external and warehouse environments and observe field operations
Benefits
- Comprehensive medical, dental, and vision insurance
- World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
- Recruitment and customer referral bonuses
- Company-paid life insurance and accidental death benefits
- Voluntary protection programs for employees and their families
- Service recognition programs
- Safety & performance bonuses
- Tuition reimbursement and student loan repayment assistance
- Discounted membership @ Gold's Gyms (corporate locations) nationwide
- Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
- Medical and Dependent Care Flexible Spending Accounts (FSAs)
- Health Savings Account (HSA) with employer matching contribution