Data Center Operator Lead Technician
JLLSpartanburg, South Carolina, United States
Posted March 16, 2026
Full Time
About the Company
JLL empowers you to shape a brighter way, providing world-class services, advisory, and technology for clients.
Job Description
The Data Center Break/Fix Lead Technician oversees hardware repair and troubleshooting operations within a mission-critical data center environment, providing technical expertise and ensuring SLA compliance.
Requirements
- Associate degree in Information Technology, Computer Science, or related technical field, or equivalent experience
- Minimum 5+ years of hands-on experience in data center hardware repair and troubleshooting operations
- Advanced knowledge of server, networking, and storage hardware from major OEMs (Dell, HPE, Cisco, etc.)
- Proven leadership experience mentoring technical teams and managing escalation processes in mission-critical environments
- Strong understanding of ITSM frameworks, change management processes, and SLA compliance requirements
- Ability to work in 24/7 operational environment including nights, weekends, and on-call rotations
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay