Soft Services Manager

JLL is seeking a Soft Services Manager to support and manage the operational, business, and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments.

Requirements

• Undergraduate degree in business management, hospitality, facilities, or related field
• Minimum 5 years' direct experience in operational, financial, and hospitality-focused customer service leading high-performing teams
• Strong technical knowledge of financial software, procurement systems, databases, Microsoft Office programs, etc.
• Strong knowledge and familiarity navigating CMMS system
• Business acumen including financial planning and analysis with ability to manage within budget and time constraints

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay