Dutch Customer Support, iGaming

Role Overview

Support Dutch-speaking customers via email and chat in the iGaming industry. Work in a hybrid model with 2 days in the office and 3 days from home. Handle customer inquiries, resolve problems, and ensure a positive customer service experience.

What You Will Do

Handle customer inquiries, resolve problems, and ensure a positive customer service experience. Respond to customer inquiries via email and chat. Follow communication procedures and policies.

Why It Might Be a Fit

You will be a good fit if you have excellent problem-solving skills, can build interpersonal relationships, and manage multiple priorities. You should also have a positive, empathetic, and professional attitude towards customers.

Requirements

• Fluent Dutch and English (B2)
• Basic understanding and level of computer skills
• Excellent problem-solving skills
• Excellent communication skills
• Ability to manage multiple priorities

Benefits

• Performance bonuses
• Relocation package (up to €1000)
• Hybrid work model
• 24 paid vacation days
• 14 free Maltese public holidays
• Organized social activities
• Private health insurance
• Wellness allowance (up to €600 per year)
• Office lunch and daily snacks
• Private parking space
• Meal allowance