Dutch-speaking Customer Service Employee, iGaming

Role Overview

As a customer service employee, you will be the first point of contact between the company and Dutch customers, ensuring exceptional experiences. You will work in a hybrid model, with the possibility of working from home in Malta. The role involves answering customer inquiries, providing accurate information, and meeting customer service quality goals.

What You Will Do

Answer customer inquiries by phone or email, provide accurate information, answer customer questions in a friendly and professional manner, meet customer service quality goals, and follow management instructions.

Why It Might Be a Fit

You will be a good fit for this role if you speak and write Dutch at a native level, have good online communication and customer handling skills, and are professional, mature, and service-oriented.

Requirements

• Native-level Dutch language skills
• Fluent English language skills (B2 level)
• Experience in customer service (not required)
• Good online communication and customer handling skills
• Ability to learn quickly and be motivated

Benefits

• Salary between 24K and 30K per year
• Relocation package up to 5000 euros
• Paid training
• Hybrid work model