
Job description
As a customer service employee, you will be the first point of contact between the company and Dutch customers, ensuring exceptional experiences. You will work in a hybrid model, with the possibility of working from home in Malta. The role involves answering customer inquiries, providing accurate information, and meeting customer service quality goals.
Answer customer inquiries by phone or email, provide accurate information, answer customer questions in a friendly and professional manner, meet customer service quality goals, and follow management instructions.
You will be a good fit for this role if you speak and write Dutch at a native level, have good online communication and customer handling skills, and are professional, mature, and service-oriented.
Company

Corporate Services
Job Squad is a multilingual recruitment firm headquartered in Copenhagen and Sliema that specializes in placing Scandinavian, Dutch, German, and Finnish talent across Europe. Leveraging native language expertise and deep local market knowledge, the company matches candidates with roles that align with their skills and cultural fit. Its core mission is to enable professionals to secure rewarding overseas positions while ensuring a smooth, secure transition into new countries. By combining personalized career guidance with robust support networks, Job Squad differentiates itself as a trusted partner for both job seekers and employers seeking culturally aligned talent.
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