Norwegian Customer Experience Agent in Malta

We are looking for a Norwegian Customer Experience Agent to join our team in Malta. The ideal candidate will have a native level of Norwegian and English, experience in customer service, and a keen interest in sports and casino. The role involves resolving customer queries via live chat and email, taking ownership of customer cases, and contributing to team efforts.

Requirements

• Native level of Norwegian and English, both written and spoken
• Keen interest in sports & casino
• Analytical approach to solving problems
• Customer service experience, ideally via live chat and email
• Multitasking and technical capacity to work with multiple systems
• Drive to help others and communicate with customers
• Eagerness to learn and contribute to continuous improvements

Benefits

• Competitive salary
• Performance bonus
• Relocation package
• Regular Team events
• Wellness Allowance
• Private healthcare