Director of Commerce

The primary objective of this position is to lead the integrated commercial strategy of a luxury hotel in Santiago, ensuring sustained revenue growth, strengthening the brand's positioning, and operational excellence in a highly demanding environment.

Requirements

• Degree in Hotel Management, Business Administration, Commercial Engineering, Marketing, or related field.
• At least 7-10 years of experience in commercial positions in luxury hotels, ideally within international chains.
• Proven experience leading high-performance commercial teams, focusing on sales, revenue, and strategic management.
• International experience (working in different countries) highly valued.
• Advanced English proficiency; other languages such as Italian are a plus.
• Solid knowledge of MICE, corporate, and leisure segments, as well as global distribution channels.
• Advanced management of hotel systems (Opera, Delphi), corporate CRM, and commercial analysis tools.
• High analytical and financial capacity: forecast creation, projections, revenue analysis, and cost management.
• Empathetic, humble, and service-oriented leadership skills, with cultural sensitivity and luxury standards.
• Ability to operate in demanding environments, with accountability, execution speed, and adaptation to global audits.
• Availability for international relocation (Chile) and frequent travel to fairs, events, and strategic markets.

Benefits

• Complete management and financing of visa for the candidate and their family.
• Temporary accommodation for 30 days while permanent housing is arranged.
• House allowance.
• School allowance.
• Health insurance and international travel insurance.
• Travel tickets in case of migration requirements.