Technical Support Specialist
JobNimbusLehi, Utah, United States
Posted March 31, 2026
Full Time
About the Company
JobNimbus is a comprehensive CRM and project management software designed for contractors to streamline communication, manage teams, and automate tasks. Its key features include Boards for job status tracking, automations for process efficiency, customizable workflows on web and mobile, and integrations with top industry partners like QuickBooks and EagleView. JobNimbus aims to make contractors more organized, efficient, professional, and profitable.
Job Description
We are seeking a Technical Support Specialist to provide fast, accurate, and human-centered technical support to customers, empowering them to succeed with JobNimbus. The ideal candidate will have experience in technical support, customer support, or a high-volume service environment, with strong problem-solving and troubleshooting skills, excellent communication skills, and a positive mindset.
Requirements
- 1-2 years of experience in technical support, customer support, or a high-volume service environment
- Strong problem-solving and troubleshooting skills
- Excellent communication skills
- Patience and empathy
- Experience with tools like QuickBooks or similar platforms
- Highly organized and detail-oriented, with strong time management
- A naturally positive mindset
