Technical Support

Weave Support is the lifeblood of customer retention. Our support representatives go above and beyond to ensure that we attend to every detail of our customer’s needs in order to resolve issues in less time and with the utmost level of satisfaction.

Requirements

• Minimum of 1 year of Customer Support experience.
• Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn technology quickly.
• Strong phone presence and excellent written and verbal communication skills as you will be communicating with customers through phone (primarily), and email channels.
• Ability to work in a fast-paced, busy Customer / Tech Support team.
• Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.
• Must be hungry to learn, caring towards others, and creative in your problem solving.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan