Entry Level IT Help Desk Technician

The Entry Level IT Help Desk Technician is responsible for providing technical support to end-users, deploying PC computers and laptops, and performing routine maintenance on user PCs and servers. The role also involves managing Active Directory administration, preserving system security, and assisting in managing network servers and infrastructure.

Requirements

• Answer inbound telephone and email desktop and systems support requests
• Deploy PC computers, laptops, mobile devices and cloud PCs
• Perform routine patching and maintenance on user PCs and servers
• Manage Active Directory administration
• Preserve system security
• Assist in managing network servers and infrastructure

Benefits

• Competitive salary
• Benefits package