Executive - Customer Service
John Keells Holding PLCColombo, Western Province, Sri Lanka
Posted March 19, 2026
Full Time
About the Company
Union Assurance is a leading corporate and the fastest growing entity in the Life Insurance industry backed by the strength and stability of John Keells Holdings PLC, one of Sri Lanka's largest conglomerates.
Job Description
The Executive – Customer Service will provide customer support, resolve customer complaints & queries, and maintain service standards to enable Union Assurance to achieve its strategic business objectives.
Requirements
- Bachelor's degree from a recognized University in any discipline
- Full/ Part qualification in recognized professional institute will be an added advantage
- Minimum 02 years of experience in customer service or customer complaint management
- Sound knowledge on Microsoft office packages
- Excellent communication and interpersonal skills
- Strong adaptability, work under pressure and capacity to work in fast-paced environments.
- Ability to work independently and in a team-oriented environment.
Benefits
- Attractive remuneration package
