Helpdesk Team Manager
Johnson ControlsBirmingham, England, United Kingdom
Posted April 9, 2026
Full Time
About the Company
Johnson Controls is a leader in making buildings smart, healthy, and sustainable worldwide.
Job Description
Join a established team delivering electronic security support to Members of Parliament. Lead the Help Desk team and manage customer interactions. Competitive salary, bonus plan, and generous leave.
Requirements
- Team management experience in a fast-paced environment
- Ability to build strong stakeholder relationships
- Confident handling escalations and making decisions under pressure
- Excellent written and verbal communication skills
- Strong PC literacy (Microsoft Office)
Benefits
- Competitive Salary
- Bonus Plan
- Generous Leave
- Holiday Purchase Scheme
- Comprehensive Benefits
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts
- Career Development
- Free Onsite Parking
