Scheduling Coordinator

Role Overview

Join our team as a Scheduling Coordinator and contribute to our mission of reimagining the performance of buildings to serve people, places, and the planet. This is an onsite opportunity with a competitive benefits package and opportunities for growth and development.

What You Will Do

As a Scheduling Coordinator, you will receive and schedule customer calls for service, manage the schedule of assigned technicians and mechanics, and ensure timely completion of preventative maintenance and alignment with monthly forecasting goals.

Why It Might Be a Fit

We are looking for a detail-oriented and organized individual with strong interpersonal skills to effectively communicate with internal and external clients. The ideal candidate will have experience managing service operations and/or service scheduling or dispatching, and be able to prioritize work activities based on financial impact to desired business goals.

Requirements

• High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling or dispatching
• Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills
• Must have strong interpersonal skills to effectively communicate with both internal and external clients
• Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence
• Able to prioritize work activities based on financial impact to desired business goals
• Able to influence diverse teams to accomplish tasks/goals

Benefits

• Competitive pay
• Paid vacation, holidays, and sick time
• Comprehensive benefits package, including 401K, medical, dental, and vision care
• JCI Employee discount programs (The Loop by Perk Spot)