Call Center Associate
Johnstone SupplyChicago, Illinois, United States
Posted November 20, 2025
48000 - 52000 USD year
Full Time
About the Company
Johnstone Supply, part of The Heartland Group, is a leading distributor of HVACR parts and supplies, serving contractors across the United States. The company offers comprehensive sales, customer support, and warehouse operations to ensure timely delivery and inventory management for its clients.
Job Description
Call Center Associate position available at Johnstone Supply Heartland Group, providing customer service and support in a wholesale environment. Opportunity for training and learning to expand product and service knowledge.
Requirements
- High School Diploma / GED required OR equivalent combination of education and experience.
- Minimum of 2 years’ experience in call center/operations in a wholesale environment.
- College degree in a relevant field (e.g. Business) preferred.
- Direct experience in HVACR or similar industry preferred.
Benefits
- Health and wellness benefits
- Medical Plan
- Dental Plan
- Vision Plan
- Income protection
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Financial and retirement benefits
- 401(k) Retirement Savings Plan
- Paid Holidays
- Paid Time Off (PTO)
- Travel Expense Reimbursement
