Billing Specialist (Dental)

The Billing Specialist is responsible for providing thorough and accurate collection of patient accounts, representing the clinic in initial patient and insurance inquiries, and supporting various departments as needed.

Requirements

• Assesses, tracks, and collects on patient account balances.
• Assist in verifying eligibility for Federally Funded Slide Fee Scale.
• Performs insurance and billing functions, including verifying patient account information to insurance program specifications.
• Resolve routine patient billing inquiries and problems, follow up on balances due from payers.
• Ability to understand CDT coding.
• Electronic billing function, process charges, payments denials and adjustments.
• Performs insurance denial resolution.
• Monitors self-pay accounts, assesses need for internal collection action.
• Monitors collection letter process and sets up acceptable payment plans with patients.
• Researches old balances and works with patient account representatives to assist patients in accurate and satisfactory recovery of insurance benefits.
• Send weekly private balance statement/collection letters.
• Adjust accordingly for documented bankruptcies and NSF check issues.
• Responsible for maintaining and running the recurring credit card payments.

Benefits

• Medical and Prescription Drug Coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dental and Vision Coverage
• Retirement Plan
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Additional Voluntary Benefits