Intermediate Technical Support Analyst
JournalTechLogan, Utah, United States • Los Angeles, California, United States
Posted April 6, 2026
Full Time
About the Company
Journal Technologies creates and implements enterprise software that supports the administration of justice.
Job Description
Journal Technologies is seeking an Intermediate Technical Support Analyst to provide technical software support to customers. The ideal candidate will have experience in technical support, excellent communication skills, and the ability to work independently to solve complex problems.
Requirements
- Certificate or Diploma in Information Technology
- 2+ years of technical support experience
- Working knowledge of Java, HTML, and SQL
Benefits
- Competitive compensation
- Quality medical, dental and vision coverage
- Competitive paid time off
- 401(k) retirement (US) and GRRSP (CDN) programs
- Annual professional development funds
- Book subscriptions
- Flexible working hours
- Ability to work from a remote location
- Personal meetings with direct managers
- Travel opportunities
