JumpCloud is looking for a Staff Software Engineer (DevOps) to join its Infrastructure team. The role involves shaping the direction of the Kubernetes-based platform, driving a major infrastructure initiative, and mentoring engineers.
Requirements
- 7+ years of professional experience in infrastructure, platform, or DevOps engineering
- Deep expertise in Kubernetes (EKS preferred) — cluster lifecycle management, addon ecosystem, node group operations, RBAC, Cross plane, networking, and production troubleshooting
- Strong Terraform proficiency — module design, state management, provider upgrades, and large-scale refactoring across multi-account, multi-region AWS infrastructure
- Solid AWS knowledge spanning EKS, IAM, VPC networking (NLB/ALB, Transit Gateway, Global Accelerator), Route53, CloudFront, and multi-account architectures
- Hands-on experience with production observability — Datadog monitors, SLOs/SLIs, PagerDuty alerting, and driving alert quality and noise reduction
- Experience with secrets management — HashiCorp Vault & Consul, AWS Secrets Manager, KMS, External Secrets Operator, Cert Manager
- Experience working with highly available distributed systems across multiple regions
- Demonstrated ability to lead technical architecture decisions, author design documents/RFCs with clear trade-off analysis, and drive consensus across teams
- Track record of mentoring engineers and raising the technical bar of a team
- Passion for addressing complex infrastructure challenges at scale
- Strong problem solving, communication, and collaboration skills
- A strong team player who helps the team live by our core values: building connections, thinking big, and 1% better every day
- Professional experience developing and deploying applications in a public cloud environment (AWS, GCP) with CI/CD pipelines
- Experience working with highly available distributed systems
- Experience leveraging tools to monitor platform stability, availability and performance (ie: Datadog)
- Passion for addressing complex engineering problems/challenges
- Strong problem solving, communication and collaboration skills
- A strong team player who helps the team live by our core values: building connections, thinking big and 1% better every day
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
