Senior Client Success Manager

Jumpfactor is a dynamic, fast-paced, and highly specialized digital marketing agency. We're looking for a Senior Client Success Manager to help clients grow and empower them to achieve their best results.

Requirements

• 3+ years of account management or customer success in a high-growth, agency, or fast-paced digital marketing environment
• Proven track record of achieving KPIs for client retention, account growth, and ROI
• Strong ability to build and maintain client relationships with multiple stakeholders
• Tech-savvy with proficiency in CRM, reporting dashboards, and campaign tools
• Exceptional written and verbal communication with clear client-facing presentation skills

Benefits

• 100% Remote work
• Very competitive compensation package
• Endless growth opportunities and career advancement
• Performance-based bonuses that recognize your impact
• Access to paid training, courses, events, and conferences
• Paid social events that foster team camaraderie
• Weekly learning programs to stay ahead
• Harness state-of-the-art technologies and tools for excellence