16035 - Specialist Cases, Victims, Summaries & Public Hearings

This vacancy is for a Senior Operations Manager to lead the Specialist case team, Victims & Summaries team, and Public hearings team. The post holder will be responsible for the timely and efficient progression of parole reviews, overseeing the implementation of the operating model, and ensuring the effectiveness and compliance of case management processes.

Requirements

• Managing high caseloads and evolving teams in operational settings
• Proven leadership in providing clear direction and delivering change aligned with business priorities
• Skilled in using data to drive continuous improvement and evidence-based decision-making

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement