17206 - Operational Support Officer
Justice Gov UKEngland, United Kingdom
Posted April 27, 2026
Full Time
About the Company
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales.
Job Description
The Operational Support Officer role plays a critical part in providing excellent customer service and administrative support to court and tribunal users, judiciary and management. The role involves working as part of a team, contributing to operational, performance and service standard targets, and providing customer service and administrative support to functions within HMCTS.
Requirements
- Customer service skills
- Digital and administrative skills
- Communication and organisational skills
- Resilience and empathy to deal with sensitive information and situations
- Team player with ability to work collaboratively and flexibly to deliver business objectives
Benefits
- Annual leave
- Pension
- Training
- Networks
- Support
- Paid paternity, adoption and maternity leave
- Free annual sight tests for employees who use computer screens