17494 - Complaints Lead, Deaths Under Supervision Lead, and Continuous Improvement Lead - Senior Operational Support Manager - Kent, Surrey and Sussex
Justice Gov UKBrighton, England, United Kingdom • England, United Kingdom • England, United Kingdom
Posted May 8, 2026
51203 - 56111 GBP
Full Time
About the Company
The UK Ministry of Justice is the government department responsible for the administration of justice across the United Kingdom. It oversees criminal, civil, and family justice, as well as the courts, tribunals, prisons, and probation services, ensuring that the legal system operates fairly, efficiently, and transparently. The ministry also plays a key role in shaping democratic governance and upholding constitutional principles. Its distinctive focus on public accountability and continuous improvement positions it as a leading authority in delivering justice and promoting the rule of law.
Job Description
To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU).
Requirements
- Significant experience at middle manager level, including the management of staff
- Experience of monitoring performance in area of responsibility against predetermined targets, setting local targets and effecting necessary improvements
- Experience of budgetary control incl. procurement
- Experience of managing relationships incl. working with key local agencies and stakeholders
- Evidence of preparing high level written reports to a good standard
- A qualification in one of the following areas: Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007
Benefits
- Annual Leave
- Pension
- Training
- Networks
- Eligibility
- Support
- Working for the Civil Service