Customer Support (German speaker) (m/f/d)
JUSTROCKETCluj-Napoca, Romania
Posted October 9, 2025
Full Time
About the Company
JUSTROCKET specializes in building high‑performance tech teams, offering both team extensions and dedicated tech hubs for technology‑driven companies. The company emphasizes long‑term partnerships founded on trust and transparency, ensuring clients receive tailored, scalable talent solutions. A distinctive feature of JUSTROCKET is its vibrant JR Community across Cluj and Romania, which fuels innovation and collaboration. Together, these elements create meaningful work experiences that empower businesses to thrive.
Job Description
We're looking for a Customer Success/Support who is ready to revolutionize the future of property management with a uniquely simple, fast, and beautiful PropTech solution. The role involves providing customer support, editing tickets, and communicating with developers. The company is offering assistance in setting up the project, guidance while onboarding, and support in any aspect of the activities.
Requirements
- Customer facing experience
- Fluent in English & German (both writing & speaking)
- Problem-solving skills and technical understanding of products and systems
- Strong communication skills in customer contact
- Reliability and independence in handling tasks
Benefits
- Assistance in setting up the project/integrating with the team
- Guidance while onboarding
- Support in any aspect of your activities
- Free choice of hardware
- Private health insurance
- 7card
- Regular team events
- Hybrid work mode
- Central working place
