Field Service Technician Level II – Des Moines, Iowa

We are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Des Moines, Iowa area! The role will encompass expertly configuring and programming devices, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level.

Requirements

• 2 years with a previous construction trade
• Advance knowledge of electricity (high and/or low voltage)
• Hands-on/field experience from previous work experience
• Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)
• Ability to identify and use common low voltage cabling
• Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
• Ability to read architectural drawings
• Team management/supervisor experience
• Previous experience completing projects within scope
• Previous experience with service ticketing processes
• Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
• Excellent communication skills
• Must have valid US Driver’s license

Benefits

• Competitive base salary based on experience
• Bonus and commission programs
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VTO)
• 100% employer paid family health insurance premium
• 100% employer paid disability insurance
• 100% employer paid dental & vision insurance
• 401k with Safe Harbor contributions from company annually
• Profit sharing opportunities