IT Help Desk Support - Level I
K2 StaffingNew York, New York, United States
Posted May 8, 2025
Full Time
About the Company
K2 Staffing is a veteran recruiting firm built on four decades of business and talent-placement expertise. The company specializes in sourcing and retaining high-quality professionals for long-term roles, using a rigorous discovery process that yields customized hiring plans tailored to each client's needs. By combining advanced technology with a 'high-tech, soft-touch' approach, K2 delivers precise candidate matches while maintaining personal relationships that prevent short-term hires and costly misplacements. Its commitment to both candidate and client success makes K2 a trusted partner for organizations seeking lasting talent solutions.
Job Description
Our client is a leading IT Solutions Company in the North Nassau, NY area seeking a Helpdesk Support Level I technician to provide front line technical support and assistance with various IT-related projects.
Requirements
- 2+ years of experience in similar positions
- Experience working in an environment using ticketing software
- Work-related experience with an RMM (Remote Monitoring & Management Solution)
- Excellent customer service skills
- Excellent written and verbal communication skills
- Reliable work ethic