Business Operations Manager
Kaizen LabsNew York, New York, United States
Posted May 11, 2026
Full Time
About the Company
Kaizen is rebuilding the operating system of American government, with a mission to strengthen trust in public services by building technology that residents and public servants are proud to use.
Job Description
Kaizen is hiring a Business Operations Manager to help the COO and Chief of Staff stay ahead of the company's growth. The role involves taking on operational and strategic projects across the company, building the operating muscle to scale without losing speed. Real people use what Kaizen builds, and the systems you build behind the scenes are what let us keep showing up for them.
Requirements
- 3-6 years of experience in investment banking, management consulting, or operations at an early-stage or high-growth startup
- A track record of leading end-to-end projects across cross-functional teams
- AI fluency that shows up in work, not talking points
- Comfort operating in ambiguity
- Sharp written communication and judgment
- Experience with Notion, Linear, QuickBooks, Vanta, Gusto, Guideline, Slack, Intercom, and compliance/HRIS platforms like Mosey
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
