Deployment Strategist
Kaizen LabsNew York, New York, United States
Posted March 27, 2026
Full Time
About the Company
Kaizen exists to restore citizens' trust in American public services by building technology that actually works.
Job Description
Kaizen is looking for a Deployment Strategist to lead complex SaaS implementations and customer onboarding for government partners nationwide.
Requirements
- 3+ years of experience in SaaS implementation, onboarding, solutions engineering, customer success, or product-adjacent roles
- Proven track record of leading multi-stakeholder software rollouts, ideally in enterprise, public sector, healthcare, or other complex environments
- Technical fluency, comfortable working with APIs, data models, system configurations, or integrations
- Strong communication skills across a wide range of audiences
- Familiarity with project management and delivery tools (e.g., Jira, Linear, Asana, Monday)
- Bias toward action, ownership, and continuous improvement
Benefits
- Comprehensive medical, dental, and vision insurance
- Fully paid life insurance
- FSAs and Dependent Care FSAs
- 401(k) access
- 16 weeks of fully paid parental leave for birthing parents
- 10 weeks fully paid for non-birthing parents
- Unlimited PTO & closed for all federal holidays
- One-time home office or desk setup stipend up to $750
- Commuter benefit
- Wellness or productivity stipend
- Professional development stipend
- Recreation stipend
- Company-provided laptop
- Expensed lunch while in the office
