Bilingual Customer Service Representative (Spanish/English)

Deliver exceptional support to customers, distributors, and Sales Team members in both English and Spanish, while building strong relationships and ensuring every interaction is handled with professionalism, accuracy, and care.

Requirements

• Fluent in Spanish and English with ability to read, write and speak
• Excellent interpersonal and communication skills
• Professional phone presence
• Computer literacy
• Ability to assist customers with a positive and friendly attitude
• Ability to resolve situations in the best interest of both customer and company
• Ability to multitask and work in teams
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Stress tolerance
• Cheerful and hospitable attitude
• Initiative