Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You will act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.

Requirements

• 2-4+ years of experience in B2B SaaS Implementations
• Experience with end-to-end technical implementations
• Comfortable managing multiple customer projects simultaneously with clear priorities and organization
• Strong communication and presentation skills
• Consultative and curious, open to feedback and eager to grow implementation and advisory skills
• Strong attention to detail and pride yourself on accuracy and follow-through
• Adaptable and resilient, thriving in environments where processes and priorities continue to evolve

Benefits

• Paid Flexible Time Off with an encouraged 3 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Company paid dental and vision and eligible spouse/partner and dependents
• Fully company funded short and long term disability
• Fully company paid life insurance
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend