Trust & Safety Specialist - (International)

Kasa is seeking a Trust & Safety Specialist to contribute to building assurance within the Kasa community and help keep community members safe. The role involves investigating reported violations, coordinating incident response, and providing empathetic support to community members.

Requirements

• 3+ years of experience in a customer-facing Trust & Safety role
• 3+ years of experience conducting investigations and handling urgent and high-priority issues
• Knowledge and experience managing cross-functional incident response efforts
• Expertise in de-escalation techniques and victim advocacy

Benefits

• Remote Work
• Competitive Salary
• Wi-fi stipend
• Home office stipend