Customer Advocacy Manager

We are seeking a Customer Advocacy Manager to build and manage a pipeline of compelling customer success stories and develop a robust customer advocacy community. The ideal candidate will have 5+ years of experience in customer advocacy or marketing and a proven track record of building and scaling customer advocacy programs.

Requirements

• Experience in Customer Advocacy/Marketing: 5+ years
• B2B & Industry Knowledge: B2B marketing experience is required
• Cross-Functional Collaboration: Demonstrated ability to work closely with cross-functional teams
• Strong Communication & Storytelling Skills: Excellent written and verbal communication skills
• Project Management & Organizational Skills: Self-starter who can manage multiple projects and deadlines
• Strategic Mindset: Ability to think strategically about how customer advocacy supports broader business goals
• Passion for Customer Success: A genuine enthusiasm for engaging with customers and helping them succeed

Benefits

• Competitive salary ($120,000 - $150,000)
• Opportunity to work with a leading provider of IT infrastructure and security management solutions
• Chance to make a tangible impact and help customers succeed