Bilingual eCommerce Support Specialist (West Coast)
Kate FarmsCalifornia, United States
Posted May 15, 2026
Full Time
About the Company
Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities.
Job Description
We are looking for a Bilingual eCommerce Support Specialist to provide excellent support for customers on their wellness journeys. The role requires excellent interpersonal skills, English and Spanish written & verbal communication skills, technical aptitude, and a genuine desire to help customers.
Requirements
- Direct experience with customers in a service-related role
- Bachelor's Degree in English, Spanish, Communication Studies, Humanities, or possess equivalent experience
- Verbal fluency in English and Spanish, excellent grammar skills in both languages
- Must work during core business hours of 8am to 5pm (Pacific Standard Time)
- Flexibility with scheduling and adapts to changing business needs
- High speed internet connection (>25mbps)
- Quiet and private place in your home where you can work without background noise
Benefits
- Company-matched 401k plan
- Medical, dental, vision, and basic life insurance plans
- Generous PTO benefit with a starting accrual of 15 days per year
- Paid
