Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations.
Requirements
- Manage margin and profitability for defined area of the business
- Provide operational oversight for KBS service delivery and execution activities.
- Responsible for P&L Leadership including commercial, operational, and financial components.
- Proactively identify and drive both organic and non-organic growth through upselling, cross-selling, reselling, etc.
- Identify, lead, develop, and empower top talent to drive high-performing teams across functional areas of the business.
- Articulate and communicate business strategy across all levels of the organization.
- Own customer satisfaction and quality of service provided by the field-based service delivery organization.
- Lead the team to consistently meet or exceed customer service levels through culture, systems, and performance management.
- Leverage metrics to monitor performance and execution while promoting innovation and continuous improvement in operational processes.
- Develop clear strategies as well as actionable and clear objectives and deliverables to ensure long-term growth.
- Continually evaluate staffing levels to ensure the business resources accurately reflect current market conditions and customer demand for services.
- Establish contingency plans to enable the effective and efficient deployment, as necessary.
- Deliver results through a strong operational excellence focus and foster a culture of continuous improvement.
Benefits
- Full-time Benefits
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability – Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
