We are seeking an outgoing and dynamic individual to join our team as a Leasing Consultant in St. Louis, MO. The Leasing Consultant will manage all incoming leads, qualify renter criteria, and assist prospective residents with the application process.
Requirements
- Manage all incoming leads via phone, online, email, and in-person visits
- Qualify renter criteria by asking pertinent questions, record conversations/visits on appropriate reports, and perform follow-up correspondence
- Schedule property tours, greet prospective residents, communicate regularly to understand and assist with housing needs, and maintain a closing ratio of 50% or higher
- Demonstrate and apply product knowledge to customer’s needs by communicating the features and benefits of community and apartment
- Assist prospective resident with application process, following up on status regularly, and secure deposit in accordance with company procedures and Fair Housing requirements
- Complete unit inspections to ensure market ready and/or move-in ready; communicate related maintenance service needs
- Participate in marketing and neighborhood outreach activities to generate leads
- Gather and report on market competition; shop competitive properties
- Orient new residents to community (send move-in information, ready welcome gift, arrange for keys and access to package system, review community policies and procedures, remind of building features and amenities, etc.)
- Respond to resident issues with professionalism and offer creative solutions; communicate with and involve manager as appropriate
- Assist with resident renewals, promotions, and events as directed
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance