Customer Support Specialist

Kegmil is a company that provides a cloud-based, mobile-first, and AI-powered platform for field service management. We are looking for a Customer Support Specialist to provide expert support and proactive engagement to users across multiple channels.

Requirements

• Passion for technology and strong willingness to learn continuously
• Experience in customer support or a related field, with a track record of solving complex customer issues
• Excellent problem-solving skills and the ability to operate independently to find solutions
• Experience in managing customer interactions across various communication channels
• Ability to work effectively in a fast-paced, dynamic environment
• Open-minded and growth-oriented, with a strong desire to contribute to team and product development