Ambulatory Services Representative II SE

The ASR II will be responsible for providing friendly and courteous assistance to patients, including check-in/check-out functions, registration, and cashiering. This role requires maintaining a neat appearance and organized work area, and requires a mix of Saturday shifts. The position is part of the Radio - Administration department.

Requirements

• High School diploma or GED
• 1+ years of direct face to face customer service experience
• 1+ years of cash handling or collections experience
• 6 months experience in a customer-facing role within a medical office or healthcare setting
• 1+ years KSC ASR I with 6 months ASR II cross-training experience
• 1+ years KSC CBO, Managed Care or Contact Center experience
• Proficiency with computers and Windows-based software
• Excellent verbal and written communication skills
• Basic Math ability
• Knowledge of customer service principles
• Ability to maintain confidentiality

Benefits

• Medical
• Vision
• Dental
• Tuition Reimbursement
• Employee Matching 401K
• Company Matching
• Employee Assistance Program
• Continuing Medical Education allowance