Front Desk Staff- Better Bodies
Kenton Lands, LLCFort Mitchell, Kentucky, United States
Posted October 5, 2023
Full Time
About the Company
Kenton Lands, LLC operates Silverlake, a comprehensive family entertainment and fitness center that offers a wide range of activities including group fitness classes, aquatic programs, trampoline park, ropes course, climbing walls, bowling alley, and a bar & grill. The facility also provides birthday parties, special events, supervised childcare, and youth programs such as swim lessons and gymnastics.
Job Description
The Front Desk Attendant is responsible for member check-in, registration, security, and overall smooth entry into the facility. They greet guests, answer the phone, operate a POS system, and maintain cleanliness in the entrance area. The role focuses on providing exceptional guest service and ensuring a positive member experience.
Requirements
- Welcome all incoming guests in a friendly manner.
- Answer multi-line telephone system and direct calls.
- Operate a computer POS to handle transactions and registrations.
- Reconcile POS and balance at end of each shift.
- Recommend special programs and upcoming events.