Client Operations Engineer
KetryxBoston, Massachusetts, United States
Posted September 8, 2025
65000 - 90000 USD year
Full Time
About the Company
Ketryx is a leading provider of AI-powered compliance solutions for life science teams. Their Connected Lifecycle Management platform automates documentation, enhances traceability, and accelerates product release cycles without disrupting existing workflows. By leveraging AI Agents, Ketryx reduces manual work by 90 percent, ensuring faster and higher quality products across the entire lifecycle.
Job Description
Ketryx is seeking a Client Operations Engineer to support customers and help them thrive with Ketryx’s platform. This foundational role involves configuring, optimizing, troubleshooting, and collaborating with clients to ensure they can successfully use the Ketryx platform. The goal is to create safer, more innovative medical software and impact over 20 million patient lives.
Requirements
- Support Client Success
- Configure and Optimize the Platform
- Regulatory and Technical Expertise
- Process Discipline and Continuous Improvement
- Strong communication skills
Benefits
- Competitive compensation
- Generous stock options
- Opportunity to learn and grow
- Hybrid work model
- Generous PTO
- Competitive benefits
