IT & Customer Success Specialist
KeylaneRotterdam, South Holland, Netherlands
Posted February 12, 2025
Full Time
About the Company
Benefits-Plaza is a cloud-integration platform within Keylane, active at the intersection of (pension) insurance and IT.
Job Description
Benefits-Plaza is a cloud-integration platform within Keylane, active at the intersection of (pension) insurance and IT. The platform is used by intermediaries, insurers, and employers to manage employee data for employee benefits schemes. As an IT & Customer Success Specialist, you will set up salary linkages, connect employers and intermediaries to our platform, and answer customer questions in a professional and customer-friendly manner.
Requirements
- Bachelor (HBO) work and/or thinking level
- Fluency in Dutch and preferably also in English
- Accuracy in administrative tasks
- Customer-friendly and customer-oriented
- Knowledge of MS Office (Word, Excel, PowerPoint, etc.)
- Familiarity with Payroll & HR Software (plus)
- IT knowledge (plus)
- Knowledge of pensions (plus)
Benefits
- Gross monthly salary between € 3,000 and € 4,400
- 8% vacation pay
- Profit sharing
- Pension scheme with option to save extra
- Reimbursement of travel expenses
- 24 vacation days and 7 inclusive days
- Flexibility in work environment (hybrid)
- Opportunity to work from a distance abroad for up to 2 months per year
- Bike leasing program
- Year's contract with opportunity to convert to permanent
- Development opportunities through Keylane's Academy
- Vitality offer
- Active community of Keylaners
