AV Subject Matter Expert Team Lead

AV Subject Matter Expert Team Lead role responsible for managing and troubleshooting technical support requests for various AV systems. The role requires leadership skills, technical knowledge of AV systems, and problem-solving abilities.

Requirements

• 5+ years in AV technical support, with at least 2 years in a team lead role
• Advanced knowledge of Crestron, Q-SYS, Appspace, Vbrick, Cisco, and MTR systems
• Proven ability to manage and mentor technical teams
• Strong troubleshooting skills for complex hardware, software, and network issues
• Ability to clearly explain technical details to team members, clients, and stakeholders

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship