Customer Service Representative I
Kirby RiskIndianapolis, Indiana, United States
Posted January 5, 2026
Full Time
About the Company
Kirby Risk Corporation, founded in 1926, is a diversified industrial solutions provider serving the Midwest with a robust portfolio that spans electrical supply, distribution, custom-engineered manufacturing, and datacom systems. Its seven operating units—ranging from Kirby Risk Electrical Supply to Intelligent Industry Solutions—deliver everything from high-quality wiring harnesses and precision machining to integrated asset-management consulting that helps clients cut costs and accelerate production. The company’s competitive edge lies in its end-to-end service model, ensuring the right parts arrive on time and at the right cost, supported by a nationwide network of 38 supply locations. Kirby Risk’s culture prioritizes customer partnership, employee development, and community engagement, fostering a "sacrificial service" ethos that underpins its long-standing reputation for reliability and innovation.
Job Description
Customer Service Representative I role involves providing top-tier support to customers, partnering with outside sales, and coordinating with vendors to ensure products are delivered accurately and on schedule.
Requirements
- College coursework and/or 2+ years of relevant work experience
- Strong written, verbal, and interpersonal communication skills
- Detail-oriented with excellent organizational abilities
- Quick learner who’s eager to grow and apply new knowledge
- Experience in business-to-business sales or electrical distribution preferred
Benefits
- Medical, RX, Dental, and Vision insurance
- Life insurance & Employee Assistance Programs
- Tuition reimbursement & on-the-job training
- 401(k) with company match & Profit Sharing
- Paid Time Off (PTO)