Customer Support Engineer

Customer Support Engineer responsible for providing service support for customer Micron Technology, Inc. in Boise, ID. Must have good troubleshooting skills and be proficient in working on electro-mechanical equipment within a cleanroom environment. Excellent written and verbal communication skills are required.

Requirements

• Provide customer service support a variety of advanced KLA products
• Evaluate, analyze, diagnose and troubleshoot technical equipment problems at customer site
• Maintain Preventive Maintenance schedule on KLA tools at customer sites
• Repair and update equipment at customer site
• Prepare Field Service Reports on customer support activity
• Cross-train and assist other field service engineers as needed
• Provide first level Applications support

Benefits

• Medical
• Dental
• Vision
• Life
• 401(K) including company matching
• Employee Stock Purchase Program (ESPP)
• Student Debt Assistance
• Tuition Reimbursement Program
• Development and Career Growth Opportunities
• Financial Planning Benefits
• Wellness Benefits including Employee Assistance Program (EAP)
• Paid Time Off
• Paid Company Holidays
• Family Care and Bonding Leave