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Job description
We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site. Successful applicants will be formally trained at one of our award-winning training centers in California, USA or, Singapore or Taiwan. Domestic and international travel is required on a regular basis.
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. Coordinates actions with customers to minimize down time. Provides assistance to Installation Engineers in resolving problems.
Certified engineer or degree from advanced technical school or ~3 years industry working experience. Ability to understand and tackle problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to address on site customer problems.
Company
Manufacturing • Tech, Software & IT Services
KLA is a global leader in semiconductor process control, delivering advanced equipment and services that drive innovation across the electronics industry. The company specializes in process-enabling solutions for wafer and reticle manufacturing, integrated circuits, packaging, and printed circuit boards, leveraging cutting-edge metrology, inspection, and AI-powered analytics. KLA’s multidisciplinary teams—physicists, engineers, data scientists, and problem-solvers—partner with leading customers worldwide to design solutions that push the boundaries of performance and yield. Its distinctive blend of industry-leading technology, deep scientific expertise, and collaborative innovation positions KLA at the forefront of semiconductor and emerging nanotechnology markets.
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