Customer Success Manager

Customer Success Manager at Klaviyo, responsible for delivering exceptional assistance to customers with the highest level of quality in both product knowledge and communication skills, and consistently exceeding customer expectations.

Requirements

• 2+ years of customer success experience
• Experience explaining how to reach key goals using software with end users
• Creative problem solving for customers and end users
• Experience in marketing or advising customers on marketing strategy
• Excellent communication skills via phone, video conference and email

Benefits

• Annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments
• Comprehensive range of health, welfare, and wellbeing benefits