Customer Support Specialist (Dutch-speaker)
KlaviyoIndiana, United States
Posted February 21, 2026
40000 - 60000 EUR
Full Time
About the Company
Klaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable like never before.
Job Description
Klaviyo is seeking a Customer Support Specialist (Dutch-speaker) to join their Dublin, Ireland team. The role involves providing high-quality product support to EMEA customers and developing an in-depth knowledge of the Klaviyo platform.
Requirements
- Fluent English & Spanish language skills (written and spoken)
- 1+ years experience working in a customer-facing role (ideally where you’ve successfully troubleshooted and resolved software/ SaaS issues)
- Experience with AI and ability to responsibly use AI in work or personal projects
- Excellent communication skills: clear, empathetic, and able to explain technical concepts in simple terms
- Comfortable working in a high-volume, fast-paced environment, meeting and exceeding defined metrics and KPIs while maintaining quality of service
- Flexibility to work varied shifts (occasional 8am - 4pm or 10am - 6pm alongside standard 9am - 5pm)
- Collaborative mindset: loves to share knowledge, contribute ideas, and support teammates
- Proactive and positive: self-motivated, adaptable, and willing to go above and beyond for customers
Benefits
- Annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits