Customer Support Specialist, German (Weekend Shift)

Klaviyo is hiring a Customer Support Specialist for a weekend shift in Dublin, Ireland. The role requires fluency in German and English, customer-facing experience, and ability to work varied shifts. The ideal candidate will be passionate about providing excellent support to EMEA customers, be proficient in AI tools, and have a collaborative mindset.

Requirements

• Fluent English & German language skills (written and spoken)
• Ability to work weekends
• 1+ years experience working in a customer-facing role
• Experience experimenting with AI in work or personal projects
• Excellent communication skills
• Comfortable working in a high-volume, fast-paced environment
• Flexibility to work varied shifts
• Collaborative mindset
• Proactive and positive attitude

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance