Klaviyo is seeking a Marketing Operations Lead to own and optimize systems, processes, and integrations that power inbound and demand generation engine. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency.
Requirements
- 8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment.
- Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing.
- Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems.
- Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements.
- Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale.
- Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end.
Benefits
- Comprehensive range of health, welfare, and wellbeing benefits based on eligibility
- Annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments