XTN-7A8C153 | SYSTEM DELIVERY ENGINEER
KMC Solutions IncLocation not specified
Posted January 5, 2026
Full Time
About the Company
KMC Solutions Inc is a leading provider of Employer of Record (EOR) and flexible workspace solutions in the Philippines, enabling global companies to establish a local presence without the complexities of setting up a legal entity. With over 30 premium office locations across Metro Manila, Cebu, and Clark, the company offers private offices, build‑to‑suit, and enterprise real‑estate services that support remote teams and regional headquarters. KMC’s integrated HR, payroll, and compliance engine streamlines workforce management, allowing clients to hire top Filipino talent quickly and compliantly. The firm’s distinctive value lies in its end‑to‑end market‑entry platform—combining physical infrastructure, EOR services, and talent access—to accelerate growth for startups and Fortune 500s alike.
Job Description
The System Services Team Service Delivery Engineer is responsible for facilitating high-level customer inquiries, improving services, and maintaining customer satisfaction and retention. The role requires a strong, generalized IT skillset to diagnose, troubleshoot, and resolve a wide variety of technologies.
Requirements
- Diploma or degree in Computer Science or equivalent field
- 4+ years of experience with a minimum of 3 years of end-user support
- 2-4 years of experience in supporting and troubleshooting a multi-server network environment
- Excellent communications and soft skills
- Ability to manage multiple priorities and solve problems in a fast-paced environment
- Exceptional written and oral communication skills
- Exceptional interpersonal skills
- Strong documentation skills
- Ability to absorb and retain information quickly
- Ability to present ideas in user-friendly language
- Highly self-motivated and directed
- Proven analytical and problem-solving abilities
- Exceptional customer service orientation
- Ability to demonstrate client sensitivity and empathy